AI Agents for Freight Brokers
Replace offshore teams with intelligent AI agents that handle your repetitive tasks through multiple channels - Email, Google Chat, Telegram, and more with document and media sharing capabilities.
Dispatcher
Need status update on load #45721 for ABC Shipping
Kolank AI
I'll check that for you. Load #45721 is currently in transit, 30 miles from destination. ETA is 2:45 PM. Driver confirmed no delays.
Dispatcher
Great, can you send the POD to the customer and CC our team?
Kolank AI
I've sent the POD to the customer and CC'd the team. Here's a copy of the document I shared:
Kolank AI (Carrier Agent)
Hello, I need to confirm your ETA for delivery to ABC Shipping. Are you still on track for 2:45 PM?
Carrier
Yes, we're about 20 minutes away now. Traffic is clear.
Why Freight Brokers Choose Kolank
Our AI agents handle the repetitive tasks that are currently outsourced, reducing costs and improving efficiency.
Multi-Channel Communication
Our AI agents communicate through Google Chat, Telegram, email, and more - sharing documents, images, and updates across all channels.
24/7 Availability
AI agents work around the clock without breaks, ensuring continuous operations and customer service.
Reduced Errors
Eliminate human errors in data entry, load matching, and communication with consistent AI performance.
Scalable Operations
Grow your brokerage without proportionally increasing your offshore team size and costs.
Freight-Specific AI
Built specifically for freight brokers, with deep understanding of industry terminology and workflows.
Instant Response
No waiting for offshore teams to wake up or come online. Get immediate responses to urgent matters.
One Agent, Multiple Channels
Our AI agents seamlessly communicate across all the channels your team and partners use daily.
Chat Platforms
Communicate via Google Chat, Telegram, WhatsApp, and other messaging platforms your team already uses.
Document Sharing
Send and receive documents like PODs, BOLs, invoices, and rate confirmations across all channels.
Email Integration
Automatically handle email communications with shippers, carriers, and internal teams with proper formatting.
Communication Without Limits
Our AI agents handle all the communication channels your team and partners prefer to use.
Instant Messaging
Seamlessly communicate through Google Chat, Telegram, WhatsApp, and other messaging platforms with quick responses and document sharing capabilities.
Email Communication
Professional email correspondence with shippers, carriers, and internal teams. Includes proper formatting, attachments, and threading to maintain context.
Document Processing
Intelligent handling of freight documents including PODs, BOLs, rate confirmations, and invoices with data extraction and verification.
Carrier
We're at the pickup location but there's a delay. Can you check with the shipper?
Kolank AI
I'll contact the shipper right away and get back to you.
Kolank AI to Shipper
Subject: Delay at Pickup - Load #45721
Dear [Shipper Name],
The carrier for load #45721 has arrived at your facility but is experiencing a delay. Could you please provide an update on the situation?
Thank you,
Kolank AI Agent
On behalf of [Broker Company]
Kolank AI
I've contacted the shipper via email. They responded that they're finishing up paperwork and will be ready in 15 minutes. I've updated the ETA in our system.
End-to-End Automation
Our AI agents handle these time-consuming tasks so your team can focus on growth and relationships.
Shipper Communication
AI agents automatically provide load updates to shippers via email, maintaining professional communication without human intervention.
- Automated status updates at key milestones
- Customized communication templates matching your brand voice
- Proactive delay notifications with resolution plans
- Delivery confirmations with POD attachments
The Kolank Advantage
Our AI solution is built specifically for freight brokers, with capabilities that go beyond traditional approaches.
The Kolank Approach
- Multi-Channel Communication: Seamlessly handles Google Chat, Telegram, email, and more with document sharing capabilities
- Freight-Specific AI: Purpose-built for freight brokers with deep industry knowledge and terminology
- End-to-End Automation: Complete workflow coverage from carrier verification to invoice processing
- Modern Technology: Built on cutting-edge AI with continuous learning and improvement
- Document Intelligence: Advanced processing of PODs, BOLs, and other freight documents
Traditional Approach
- ×Manual Process Dependencies: Heavy reliance on manual tasks and human intervention, creating bottlenecks and inconsistent service quality
- ×Generic Outsourcing: Offshore teams with limited freight industry knowledge
- ×Fragmented Processes: Different teams handling different parts of the workflow with inconsistent results
- ×Legacy Systems: Outdated technology that doesn't integrate well with modern tools
- ×Manual Document Processing: Time-consuming manual data entry prone to errors
Subscription Plans
Flexible pricing to match your brokerage size and needs.